Cookie Notice Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. 2023 Crypto.com Arena. The event staff will scan this digital barcode to let you and your party into the event. No paper tickets required. Mobile Ticketing Guide | Houston Rockets - National Basketball Association Your guests will need to create an AXS account to receive tickets. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. After the switch, you will enter the email address you use to access the community in order to reset your password. No. Stub hub sent my hockey tickets for a las vegas game to axs. Bought tickets for a group? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. At this point, you should see your tickets in the MLB Ballpark app. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Stubhub assured me my tickets would be available. Have been on hold 3+ hrs. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. And you're done! Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. They should be able to tell you if the tickets are active. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. No. The game is in 36 hours. If you do not currently have an AXS account you will be instructed to create one during your purchase. Yes The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Getting tickets in your AXS account : StubHub Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Why did the venue decide to use AXS Mobile ID? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Just follow the simple steps to make the tickets officially yours. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Thanks! Here we are. Official Tickets and Your Source for Live Entertainment | AXS.com Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Overall, disappointing, but fair. Apparently it is actually AXS? My tickets are in The O2 Venue App, what does this mean? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Open the AXS app Sign in or create an AXS account. Transfer Tickets - AXS Help Center Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Are screenshots of the barcode valid for entry? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. If you see a Sell button next to your tickets in your account, you can sell them! Can seats be transferred to someone who doesnt have an AXS account? AXS App FAQ | Crypto.com Arena Tap View to access the barcode and scan in for entry. i spent the next 2 hours trying to get the axs app to work and get my tickets. You may also review your transfers and purchase history at AXS.com. The Fox Theater Foundation. Its up to the promoter, artist, or team if you can sell tickets or not. Privacy Policy | Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics It depends. Tap Tickets Tab (pull down on the screen to refresh if necessary). I purchased 2 tickets through stubhub January 2020. Your AXS Mobile ID ticket will now show up. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Open the App and sign in to see your tickets. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Solved: Mobile Tickets Have No Barcodes - StubHub Community Browse your upcoming events and tap the ticket icon for the game or event you would. A full-service national event ticket marketplace. | It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. You also have the option of transferring and listing your tickets for sale prior to the event. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Tickets Not Showing Up In AXS Hello! In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Click the Sell button next to the event in your AXS Account. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. All Rights Reserved. You'll then be asked to review the transfer. Show was postponed from June 2020 to July 2021 due to covid. Bought ticket and then they weren't available from the seller. AXS FAQs To view your AXS Mobile ID tickets click on your initials in the middle. Tickets Seat numbers it lists 13-16 ? I bought two tickets to a New York Islanders game at Nassau Coliseum. Browse your upcoming events and tap the ticket icon for the one you would like to sell. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. You should see something to transfer. Select the tickets to transfer and enter the recipient's information. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Nope. How do I accept and access mobile transfer tickets? - SeatGeek Ability to transfer and/or sell tickets varies by show and is subject to change. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I can't see my tickets in the AXS app - AXS Help Centre AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. From everyone at Vivid Seats, we hope you enjoy your event! After that, the tickets will be theirs to use with the AXS app. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Terms of Service | Customer service all the way to your seat, 2000-2022 StubHub. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. How do I use the Rockets App to enter the building? Remember, your friends can always transfer tickets back to you. Step 1: Download and Login into MLB Ballpark App. Select the tickets to transfer and enter the recipients information. Follow the steps below to access the tickets: Did you find it helpful? Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Privacy Policy. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Do you know what number you used to contact AXS? Nope. Can seats be transferred to someone who doesnt have an AXS account? On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). If they already have an AXS account set up the tickets will go in their account automatically. Yep! axs allows you to transfer ticket you have bought from within the app. When I sell tickets, do I have to deal with the buyer? Anyone have success getting something similar resolved day of show? If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. I purchased tickets for a concert back in February. If you already have an AXS account, the tickets will be transferred to your account automatically. Help us improve this article with your feedback. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Have screenshots and stuff with timestamps to also prove this is a thing. AXS Mobile ID allows you to manage . A Unicorn of a Groupset - New SRAM Force AXS Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. For more information, please see our Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Show the ticket in the App at the entrance and get them scanned to enter. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. On the review page, click the Transfer button to send the tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. Never. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Have mobile tickets and cannot find barcode. Solved: Cannot see tickets in AXS App - StubHub Community Copyright Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Updated a few days later TL;DR: Call the merchant that issued the tickets. i had the exact same problem. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. why the hell can they just not send you the tickets in an email, as an option? Select the seats you would like to send. If they already have an AXS account set up the tickets will go in their account automatically. Upcoming. How do I accept my Mobile Electronic Transfer tickets using the MLB Its up to you! So you can sell on StubHub or any other way you find. i will not book anything on stub hub as a result. When its time for the event, they can open the app to show their tickets on their phone. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Click the 'Transfer' button and your guest will receive a notification via . AXS being buggy with the resale tickets : r/Tipper - reddit Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Yes. No. i assume they will try to get me to receive the tickets using axs again. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Manage Cookie Preferences Yes Your Privacy Choices | Bought tickets for a group? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Just follow the simple steps to make the tickets officially yours. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Yes totally rinky dink. Also, to make it even more . Transferring Tickets. Why can't I see my tickets in the App? - AXS Help Centre Sign in or create an AXS account. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . 2021 Vivid Seats Ltd. All rights reserved. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. What if my guests arrive at different times? Theyll also need to get the AXS app. I was never able to get ahold of SH again. The tickets will be delivered to the buyer automatically. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. I am having trouble "accepting" my Electronic Transfer - Support may not be valid. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. SOLD TICKETS VIA AXS MoneySavingExpert Forum AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Lindsay is the author of this solution article. Then your friends can get in with their own phones using the AXS app. Click the Transfer button next to the event in your AXS account. There has to be some way, right. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Yes No Still Need Help? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) AXS handles payment and delivery so buyers and sellers never interact with each other. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. If available, youll see the option to get tickets with AXS Official Resale on the event page. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Enter the recipients first name, last name and email address, or select from a list of. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Select the tickets to sell, and then set your price and selling options. and need to send them to a friend, transfer the tickets through your AXS account. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. and our Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Your tickets will no longer be listed for others to buy. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Official Tickets and Your Source for Live Entertainment | AXS.com Use the same email you use on StubHub. Otherwise you have until your friend creates an account to cancel the transfer. If you already have an AXS account, the tickets will be transferred to your account automatically. Then when it sells and you are paid, you transfer it using the app. If you do not currently have an AXS account you will be instructed to create one during your purchase. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. When its time for the event, they can open the app to show their tickets on their phone. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. The gig has not been cancelled we just chose not to go. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. If they already have an AXS account set up the tickets will go in their account automatically. You've been successfully subscribed - thanks! Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets.