The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. Quick question, is there any reason you cant use any 2.5 drive? FOR SALE! Youview is a TV service that provides more than 70 live digital channels. Not tried the BT Vision option but I wouldn't expect that to work. This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. Open reach sorted that and Netflix works fine now. Check your box model margin: 0 .07em !important; Release the down button and press the power button to say yes. If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! It did allow me to recover some of the old recording from the failed disk. UTV unavailable on YouView via catch up/on demand. n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Fortunately I had an old 2.5 HDD lying around and it has now been put to work. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. If you're unsure what box model you have, go through the following steps:, From Information & Resetselect Device Information. FOR SALE! I was dismayed that my box developed an HD issue, and even more so when I discovered you cant buy new boxes anymore. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Thanks for the tips Robin. Select Automatic standby. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. My box was beeping and stuck in a loop when booting. All rights reserved. Is it possible to subscribe to bt tv if you dont take there broadband ? The connections are the same so any of the brands are interchangeable. Up and running now Thanks Followed these instructions to replace what I thought was a damaged hard drve. Weber County Sheriff Jobs, There is no point even trying. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. Fantastic. And BT reps have publicly stated the box will continue to work. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. Votre adresse de messagerie ne sera pas publie. We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. How to leave Call us on 0800 783 1401 to leave BT. Anyone have this for a 1TB drive? Once the menu is up you might need to do a factory reset with deleting the recordings to reformat the drive if it is not brand new. } Unless the drive is an AV grade model it might not last as long as an AV grade drive. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. I have a brand new WD 1tb drive waiting. All rights reserved. Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. Start a topic. Its great that you managed to keep the old recordings from your original Youview hard drive. Place the PCB back in the bottom half of its casing. That's why we have an automatic standby mode. Safe mode worked but would not correct problem. Easy to do the replacement. just fitted sandisk ultra 3d 500gb ssd to my Humax hdr1100s. Not sure what box model you have? If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! Replaced the hard drive with one pulled from an old laptop. These are audio-visual drives and as you can see from the datasheet here they are very quiet and consume little power. Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. I read that the beeping probably means the HD has failed. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. It just makes the same beeping noise and wasnt recognised. for (var i = 0; i < evts.length; i++) { box-shadow: none !important; I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). Whether you can get all the HD channels depends on what transmitter you will get channels from and the reception conditions. You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. Havent tried the option with removing recordings yet. The new hard drive wont be damaged by installing it in the YouView box. padding: 0 !important; It'll be connected to my new internet, with another . This guide covers the 500Gb models made by Humax for BT . Once you complete your initial 12 month contract your box is 100% yours to keep. A moderator in the BT Forum has confirmed that the box will still work after cancelling. fbq('track', 'PageView', { BT TV Box Not Working. What about all those who bought Retail Youview Boxes ? Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. I had a spare 640GB drive from a laptop with a broken screen. My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. Why couldnt more companies follow your example? The two medium length screws hold the PCB to the base. After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. Box up and running this afternoon. It's also on retail PVR set-top boxes from Humax. It has the title of 'How to return your kit'. [CDATA[ */ I read a comment that if BT waking up appears, I may not need Maintenance mode. } Get in touch Need more help? Many thanks. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Read our cookie policy. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. } } Thought I was going to have to spend 150 on new one. 10h30. Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. They told me something very similar last week when I cancelled. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. You can get to the cog by pressing Up and right after opening the Menu. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . Incredible. document.addEventListener(evt, handler, false); YouView is supposed to be a box you can use without a subscription. 1 March 2023. Any ideas? Thanks for the installation guide. Unplug and reconnect power to yourbox. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) Any suggestions how to keep the recordings before I try that option as a last resort? Remove the bottom of the box leaving the PCB resting inside the lid. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. Great article and guide! Ionic Industries 2023. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. On demand and PVR works fine. Bought replacement drive and fitted in 10 minutes all as your guide. So count me as completely and utterly confused! Home Community Archived Posts. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. We always conscious about the amount of energy we use. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. Will NEVER go back. Maybe it was something to do with the hard disk not being video grade, or the small size. West Sussex Press and hold the reset button on the right-hand side of the box. I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. The sticky pad was the culprit! Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! The Vision+ is an update to the 165960205623. Even a link to the correct hard drive at the best price too!!! Thanks for the tips Steve! Everything else will continue to work perfectly. Les champs obligatoires sont indiqus avec *, Adresse: It worked a dream. I can hear hard drive starting up with a quiet whirr but then stops. It has probably always done this but I didnt notice as the stock drive was quieter. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Many thanks for your article. Read honest and unbiased product reviews from our users. perfectly quiet, its lovely. If you take the bare hard drive out of the portable enclosure the disk might well work. Many Many thanks! Now you can see the original YouView hard drive. Liz3 Member Posts: 1. Hi there, I have the BT UHD box which I paid to upgrade to in September. Then find your instructions below. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. You can get to the cog by pressing Up and right after opening the Menu. And if you cancel your contract it is only these services that will stop (in this case BT TV). Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. Release both buttons a few seconds after the BT logo appears on the TV screen. The box light will turn blue, Press the button on the top of the box. All Rights Reserved. The Vision+ is an update to the 165960205623. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. document,'script','https://connect.facebook.net/en_US/fbevents.js'); I started to get very nervous it wasnt working at this point as it seemed to be taking forever! Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. Why YouView; . If youd like to join in, please sign in or register. var wfscr = document.createElement('script'); YouView Home / Help & Support; Search or. Hi, Ignore the above. Thanks for the guide! I got part way through the set up but it keeps saying I am not connected to the internet. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! Watch Shop Bd, (function(url){ The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. The drives are interchangeable but if in doubt replace like with like. Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. well see about useful life. Tried all maintenance mode options. Great to find someone on the internet who knows what they are doing and is spot on with instructions. . Again, many many thanks. img.emoji { .woocommerce .woocommerce-message::before { color: #22a9f7; } Great instructions! Read our cookie policy. I cannot thank you enough. Not tried the BT Vision option but I wouldn't expect that to work. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. I am thinking of signing up with BT before midnight tonight. Swapped a failed Seagate drive for a 1TB Western Digital drive. Ktm Rc16 2021, Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! I have decided to cancel bt tv as we are moving house. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. All good Cheers! I had a Seagate drive but got a Western Digital drive off of eBay to replace it. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. I still use the box as a YouView box but within a couple of . Well worth checking for blown/burnt components as you suggest. Thanks! The Youview box has an extensive library of on-demand TV Programmes, films, and much more. Naturally he blames the box, saying it is faulty after retuning and testing. You could have a conflict with the powerline adaptors. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. document.removeEventListener(evt, handler, false); I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. Instructions for doing this can. A moderator in the BT Forum has confirmed that the box will still work after cancelling. The network reaches approximately 790 million viewers a month across India . Some people have had success cloning the old drive to a new one link. USA & International; Australia; Canada; France; Germany; Italy; All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. The same applies to YouView boxes and the new BT TV Pro 4K box. A few black screens as it reboots, but if you are patient it gets there. Reports about this have diminished, so maybe BT finally put a stop to the misinformation. I have today been told at some length by a "technical" person at BT that if I cancel my BT Essentials monthly service (I am out of the original 12 months) then I will lose all functionality on my Youview box - she claimed the EPG would not update, and that as a result I would not be able to pause live tv, or record things. Thanks, good guide. Need more help? Ah ok, mine wass probably a refurb drive then. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } Im out of contract, and dont mind buying a new box (the current one has served us well) but I want to see if theres a way I can save the recordings. I can't see any changes happening Regarding Freeview PVR functionality. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. If you have seen out your contact then it will belong to you. Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. Thankyou ! In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. By continuing to browse, you are agreeing to our use of cookies. Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. YouView Box Hard Drive Replacement. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. All you'll do is end up getting frustrated and angry with BT. The second email is the follow up with the instructions on how you can return it. Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. OFCOM aren't interested in BTs subscription TV service. Thank you so much for these instructions! took the old drive apart and the arm was stuck solid in the middle of the disk!!! I have factory reset with saved recordings and still not fixed. Watch the most popular free-to-air channels as well as the channels in your package. Re-fit the two screws holding the PCB to the bottom of the casing. Many Thanks..! A reboot is often enough to fix this issue. Its still working fine with an average usage of 7 hrs live tv per day. Thanks, Hi Still functioning Cancelled a couple of months ago. I expect so, but you won't receive any of Plusnet's pay tv services. when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). With recent updates it is likely that the box must be connected to the internet to complete its setup. It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. These are also AV grade drives and are available online through eBay here. Excellent instructions. I think most new HDD come as GPT nowadays which the youview box wont recognise. As I said above I unplugged the Internet from it for that day but that's probably not required. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Easy to swap out. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. Obviously you will no longer get box updates from BT. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. Worked a treat, thank you! I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. Given the number of people leaving comments, it must be a common fault. Its also the consumers responsibility to understand their rights, which is why using these forums helps. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Menu. Everything works perfect thanks to your easy to understand instructions. You can now undo the 4 screws holding the hard drive in place. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. BT Vision+ Pace DiT7431/052B Box. Ordered one of the recommended drives and installed and fully functioning very quickly. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. Follow these steps: Turn the power on using the switch found on the back of your box. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. It might be a failed component rather than a soldering fault. Was about to empty my bin, where I had dumped my faulty box when I read your blog. Easy to follow and pretty straightforward to carr out which was great.
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