You purchased a Fire TV Stick to watch your favorite content, not the logo! Fire stick Amazon are very cunning, no access to their main Managing director. One, that is within feet of the modem often says cant connect to wifi. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. Thank you thank you thank you!!! My tv has stopped working completely since I plugged in the new firestick. We test each product thoroughly and give high marks to only the very best. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. There is differently a glitch with the STV player and the samsung software. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Just launch. Then did all of the above nothing worked. Experiencing this on three different tv models and brand new fire sticks on two of them. 1000s of hours of shows available only in the app. No more black screen! Yes I have many Fire Sticks but this was the first 4K. having problems with playing any videos or you have general feedback then please contact using the email below. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. is there a way to fix it for good? I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. How do I link my smart TV to the STV Player? You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. If you are having this issue we would Look the for the red 10:37 AM STV Player, TV you'll love for free. Not sure what Fire TV device is right for you? Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Please try again later. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. One tech said this is a common problem , another said it is rare! Doesnt even give me a menu to select from. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Mine did the same thing! I was going insane because like you said there was no time to do anything. Amazon Firestick Not Working: 2023 Troubleshooting. Been rebooting it and trying all the suggested options. Checking your modem's lights can provide insight into its current internet connection status. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Click on the 'Join STV/Sign in' button. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Ive tried everything from disconnecting everything but nothing happens. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. No help, but made us both laugh cheers for that . 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Thanks, mine is doing the same. Could it be related? I did all the items listed on site. It seems there are a flurry of the same problems just now. If the video keeps buffering, first reboot your device. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. in. of the page. If you are not registered, you will now need to fill in the STV Player registration form. Be sure you're close enough to the TV and there are no obstructions. If the logo is displayed on your television screen, your device is likely stuck. Very frustrating. You can retrieve them from Amazon. Mine arrived yesterday and is stuck Downloading the latest software. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. 11:50 AM Copyright 1995-2023 All Rights Reserved. Turned on TV. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Looking forward to receiving my new ROKU stick in 2 days. How do we get them to do that? Tried every suggestion. Same thing here! Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. 7. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. I am using the power supply that came with it. 17-06-2022 Was working fine yesterday morning. My fire stick worked fine just yesterday but today it was stuck on black screen. I only have firetv showing up on my screen and been reading for a long time. Moved my ROKU stick from my other TV and it works perfectly. Help Please 4-5-22. Tried everything above, not working. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. What Causes Amazon Fire Stick Loading Problems? Search our help centre for help with out web site, Mobile apps or TV apps. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Step 3: Remove the batteries from the remote. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. 03:13 PM Try updating to this through Home > Settings > Support > Software Update > Update Now. However, if youre experiencing issues with your Firestick not working, this guide will help you out. Why is Chromecast not showing on my iOS app. So Ive been reading about Roku. Is it from the weather??!!! I use 5 firesticks. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? in, Thanks James 4578 Guess Ill just have to do without on this telly. I think Amazon put out some shit OS that screwed so many devices. The channel guides come up. in. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. What is wrong. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Fire stick is optimizing system storage & applications but never return to the normal menu. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. 07:39 PM Copyright 2007-2020 STV. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Step 3: Select Restart to confirm the action. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Must have been like this forever. Search our help centre for help with out web site, Mobile apps or TV apps. Holding down the select play/pause does nothing. Mine is doing exact thing. Doesnt fix the issues. Mine is just showing a black screen and amazon, so what is the answer? How to reset or else. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Go to Home > Settings > Support > About This TV. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? mine keeps restarting completely. This, too is a new development. Update your Fire Stick and its apps. 04:32 PM Because frankly I dont trust that buying a new remote is going to fix the problem. Is that the problem? Only had the tv for 6 months. I hope Amazon comes up with an answer soon. Very cold and a lot of snow here in PA!!! You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Product features. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 I cant figure out why. 17-06-2022 If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. TV brightness wars: how bright does your TV need to be? Im having the same problem. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. I too had issues with my Firestick. 06-07-2021 Did u get it to work? Who needs to be held accountable? If I want to watch something I have to plan 5 minutes ahead so I can reboot. The best soundbars 2023: which should you buy? Even when I took it out, the tv still doesnt work. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Very disappointed!!! To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. When screen mirroring my phone the tv screen freezes up. Clear the Fire Stick cache. I really have a bitter sweet relationship with the firestick. when i put my 4k max factory default it goes back to main screen, it wont let me do it. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Mine is stuck downloading an updated. I have tried everything, and more, to no avail. My remote will not change to any other channel. Im sick of both of them. A saving of $800, you're probably too busy thinking 'huh, laser TV?' Still nothing. However, there is a fair bit of overlap when it comes to some of these problems. Step 1: Long-press on the FireStick home button and go to Settings. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. Loaded just fine. Youre the only one who gave any info on how to fix! Thanks! Either China or Russia. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Yes, if you are still There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. Im having the same issues lately! QE49Q80TATXXU Software is up to date, 11-02-2022 Bought mine to replace a seven year old version that worked fine but was very slow. Almost completes and then goes back to say not connected. Have you had many issues with your Fire TV Stick? During this process, I have found that the update never updated and was halted at the 50% mark on the bar. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . 05:10 PM Give us your status below and tell us what is happening. ) in. Weeks after purchasing it. Still wont work. My newer firestick is still working fine. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. See all 16 articles. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. TV and internet working fine. Im curious if youre happy with it? A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Thats my issue as well. Mine worked fine until the first of the year. Step 2: Scroll to the bottom of the menu and select Restart. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. 06:11 PM When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. 07:16 AM Step 3: Open the Fire TV app and select an available device. 10:30 AM Restore the Fire Stick to factory settings. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. in. This process essentially restores the streaming stick to the way it came in the box. Everything seemed to be good then all of a sudden it went to blank screen. Also, have you tried a Smart Hub reset of the TV? Note; If youre already registered for an STV player account, youll be asked to enter Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Help? Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. Why does my Fire Stick turn on and off by itself? Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? My old Firestick without Alexa works fine!! It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. We recommend working through this list of checks and fixes in the order outlined below. To provide the best experiences, we use technologies like cookies to store and/or access device information. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Once you plug it back in, you should see the Fire TV logo as the device boots back up. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. postcode and select your marketing preference. Then bought a new extender and power cord. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. There was 3. The other, doesnt respond 80% of the time. Thats a storage issue?!!! The last resort is a factory reset. Any advice be helpful. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. This Fire stick seams to only work smoothly with Amazon Prime. Enter the following fields; first name, last name, create a password, date of birth, Why Does My Fire Stick Have a Black Screen? Pretty frustrating, can anyone help please? Everyone should do thisworth a shot and it did not take that long. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. It wont even let me look at the networks. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. Paramount+ has been problem for 6-8 weeks but this week its Disney too. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Unplugged and reset router. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. A restart can fix many loading issues and the black screen bug. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. Free for everyone in the UK. Mine did the same thing, spent an hour or so with tech on line. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. Updated the software version. These errors are. 01:55 PM Now wont initialize no matter what is done. Frustrated and really annoyed. Once the device is set up, check to see if your problem has been solved. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Firestick worked fine then next day it didnt. I tried new firesticks & remotes & batteries in. You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. Problem is then I have to disconnect everything else. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. Turned it on the tv screen displays amazon. Keep checking back for updates from editors whenever there is a verified TV player outage going on. Ugh!! User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Mine doing same thingblack screen with white amazon logo. I have same issue except now it is stuck spinning on the firetv logo screen. I answered my question the fire stick does not work. Copyright 2007-2020 STV. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . It really is a great product. Eventually I will get the frown cloud. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Just moved fire stick and tv across the hall, from one room to another. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. They all work fine. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Ive unplugged the stick from power and changed HDMI ports then changed it back again. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. They dont have complete knowledge. Problem solved. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. If you're still having problems, you likely need to boost your Wi-Fi signal. Ive tried everything as well. Be sure your TV is turned on. My TV broke so we inserted it to another TV and hasnt worked since. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. me too today! Sounds good to me! Amazon need to fix it dont they. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. It takes me a good 5 minutes to turn on my tv. Im having a lot of the same issues posted. Spend an hour of your time and fix your stick. It finally updated. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. It says home not available. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. This is not an Amazon problem. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. What do I do? Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. UE46C5100 - MainBoard has been changed. I found the perfect fix. @AntS Thanks for confirming, that explains it. I just bought a brand new one and tried setting it up on 2/25. The technical storage or access that is used exclusively for anonymous statistical purposes. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. It kept rebooting due to storage issue. I think someone is messing with Amazon and their customers. Finally, the nuclear option. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. Your settings should be accessible after you reset the device. I have rebooted the router. Gets to grayed out profile icons. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. March 1st and my stick says installing updates. Ive got a blue screen with no signal despite the correct HDMI input. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Did a factory reset. No reset on the stick that I can see! While you're on the main screen, select the Settings option at the top. Im so tired of this! Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. 07-01-2021 Step 6: Reinsert your remotes batteries. It helps if I restart fire stick thru settings, but now Im having to do every e evening. I get stv player but old version and can't seem to update. Nothing. Delete the Fire Stick app and reinstall it. Same problem with a year old Fire Stick. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network.
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