This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. I am not alone in this and their Facebook page is full of similar issues. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Yes, as long as Straight Talk provides service in that zip code. I will never use Straight Talk again. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Imagine not being able to call the police? Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Receive your unlock code via email. He said he was not allowed to transfer the call to anyone else. WebStraight Talk offers a variety of plans depending on your needs. When will my cancellation request be approved? However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Will I be able to use my existing handset when I move to Straight Talk? DO Not do business with thieves. Straight Talk is also branded as Tracfone and offers prepaid phone service. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Calling customer support is useless. Airtime minutes will be deducted plus the cost of the International call. Your System Sucks. When using this App, standard data rates may apply. Have an issue or a question search the site, Need help? Jan 4th of 2023 lost all coverage and internet. Listen: OBR Straight Talk Episode 8, We Suck Again! Do not work with this company. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. on 2/28 at 3:05PM The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. I asked for a manager or someone that could do something. I mean extremely rude. Copyright 1997-2023 Ripoff Report. | After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. I have been a loyal customer since TracFone days! Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. WebStraight Talk, Inc. I do not know if they changed their website or not. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. There are five different plans to choose from that offer different data, speed, coverage and pricing options. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). My other carrier released my number which left me with no phone for 36 hours. Press 1, then 5, then press # three times. Would not make an exception,to a hotel reservation I made thru Priceline. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Refill with your credit card right from your device. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I got the box and a 1 month data card. For personal use only. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. PLEASE if you want good service or a good phone plan look ANYWHERE else. We then hung up. Walmart rep asked my address then recommended ST home internet. I turned it off and back on still no service. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I told all of them the error I got. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. So even if you wanted to keep your phone number it's impossible until THEY update their system. WebGet rewarded with Free Service at Straight Talk Rewards. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? By account information, we mean phone numbers, account numbers, login details, and more. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. I spent HOURS on the phone with customer service getting the same answer every time. WebChat with one of our agents live. BACKGROUND APPS: Turn off apps running in the background. After installing it in my phone it said SOS for the cell signal. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. NOTE: It can take between 15 ? Only for personal use. The NEW $55 Plan will Its just ridiculous. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Terms & conditions, Privacy Central The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Do not work with this company it's a scam. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Apparently I am not the only one with issues. ConsumerAffairs is not a government agency. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. They constantly use data and can slow down the processing speed of your phone. International long distance service is available to select destinations only, which are subject to change at any time. Manage Account. Additional terms and conditions apply. If you paid for their service in advance, you are entitled to a refund. For more information about reviews on ConsumerAffairs.com please visit our Here are 8 tips for writing great reviews. The first rep. this morning said he'd call me back on my cell right off. I then told him that we would be leaving Straight Talk before the weeks done. I gave him my code as I have done in the past. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I have been a customer for about 7 years (with 4 phones/lines) in my household. WebAt Straight Talk, customer service is extremely important to us. This helps your unused balance roll over to the next service cycle. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Verizon does not work well in this area, hence the AT&T sim card. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. WebSearch consumer complaints, reviews and information about straight-talk-.com. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. You'll see a list of merchants you've subscribed to. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Wow! Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. > Sign In / Reset Password. It's the most convenient way to manage your service. WebAt Straight Talk, customer service is extremely important to us. It's now been a day and half. Cell service is strong here. My existing internet was down with no ETA and 3-days to even get a reply. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. The worst phone service ever!!!! Pre-order items cannot be combined with other purchases. Track data usage in the app or from the home screen widget. Listings for companies similar to Straight Talk: Customer service is awful. Message and data rates may apply. INSTALL NOW>> Forget about data limits! However, despite the quality of service they offer, there comes a time when you might want to cancel their services. Have a Straight Talk question? After spending over 2 hours on hold they disconnect me. Find out how we combat fake reviews. Our content is intended to be used for general information purposes only. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. But you have exceeded the number of items allowed per order. Reduce the use of the "Live Wallpapers" (These use processing power and memory). There are no credit checks, and you pick the plan and activate your account. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. I can't say I've ever had to deal with a service rep but that's a perk ain't it? It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. WebCustomer Service Chat Access Reward Information Download it now! Click Submit'. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. You will also receive a text message with the details. But they were so QUICK to take the money out of my account. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Yes, you may change your Straight Talk phone number. I had straight talk for years. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. I will be looking for another pre pay service with hopefully much better customer service! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Stole $57.98 from me. WebOverview of Straight Talk Wireless complaint handling. She switched me over and I told the next person what happened. And yes, you also have the option to transfer the phone number to a different carrier. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Access the Wifi Optimizer to help reduce data usage. Forget about data limits! You now have a spot reserved for Straight Talk Home Internet Service! Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. 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