Singh Cassidy will be based in StubHubs San Francisco headquarters. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. She has a successful track record scaling and growing businesses internationally. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. We'll do our best to get back to you in the next 24 hours. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Open our virtual assistant, click on "Contact Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. WebGet in touch with us today! Field Operations and Last Minute Services. San Francisco, CA 94105 USA. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Open our virtual assistant, click on "Contact form" and let us know how we can help you. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. WebStubHub is an American ticket exchange and resale company. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Luckily, weve compiled (and tested!) Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. Lots of answers to questions are in our FAQ. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. We'll do our best to get back to you in the next 24 I ordered tickets but can't view them online even with the access code. It Personally, though, I found it disappointing. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. To provide a deeper support system beyond grants, we lend our Built In is the online community for startups and tech companies. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. WebStubHub has 21 current employee profiles, including Founder Eric Baker. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. Call 1-866-788-2482 to speak to a customer service representative from StubHub. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. It was time for me to choose possibility once again. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). The transaction, subject to customary closing conditions, is expected to close in mid-2016. Call 1-866-788-2482. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. WebHow To Contact StubHub Corporate Office Headquarters. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. 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Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Suite 1 Avon, NY 14414. info@quicklees.com UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Contacting StubHub While StubHub does not offer live chat, they do have a phone Then came the coconut, an event none of us could have predicted. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Stubhub serves customers worldwide. Joo Almeida D'Ea Head of Integration Office. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Personally, though, I found it disappointing. If a crisis like this had hit us earlier, wed have been in better shape to weather it. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. Picking up your tickets at one of our Last Minute Service Centres? WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Being OK With Spectacular Failure. stubhub inc. 199 Fremont Street, Floor 4. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. wikiHow is where trusted research and expert knowledge come together. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. If you buy through links on our site, we may earn a commission. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. He was thrilled to be buying his old company back fourteen years after hed left it. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. All Rights Reserved. Fax Number: 1 WebStubhub, Inc. operates as an entertainment ticket agency. Pro tip: Each number appears to go to a different department. form" and let us know how we can help you. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. The Utah-based firm announced on LinkedIn it It's often the quickest way to sort something out. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Stubhub, Inc. operates as an entertainment ticket agency. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Evaluating all of these factors, I agreed to join the company. Our RSS feed includes all eBay news articles published on this website. Read on to get the help you need to contact StubHub. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. 2 if you have questions about buying tickets. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. Joel Santirso Senior Product Manager. 1412 Broadway, New York, 10018, USA. In 2017, eBay enabled $88 billion of gross merchandise volume. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Come join us to plan your next live event experience! Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Will His AI Plans Be Any Different? Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. The contact number is only for US and Canada. StubHub gets a lot activity from users on Facebook than it does on Twitter. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. We use cookies to make wikiHow great. By using our site, you agree to our. The more I learned about StubHub, the more excited I became. Somehow, Id have to navigate us through it. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Check out, All tip submissions are carefully reviewed before being published. We would be the company acquired, not the ones doing the acquiring. This was not just bigit was unprecedented. Stubhub serves customers worldwide. Find startup jobs, tech news and events. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. WebNYC Flagship Office - Stubhub. Does StubHub have live chat? We give them a time frame to offer Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. WebOUR PARTNERS. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. StubHub is an eBay company (EBAY). eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Arnaud Collin Global Head of Marketing. Terms of the deal are not being disclosed. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. My Secret to the Success of Amazon? Restrictions apply. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. In this regard I was right; but major unforeseen risks would also unfold on my journey. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. the exact pickup location and times. Published and reprinted by permission of Houghton Mifflin Harcourt. Join the list. Founder oftheBoardlist, Former President ofStubHub at. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. By signing up you are agreeing to receive emails according to our privacy policy. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history customersupportuk@stubhub.co.uk. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. WebStubHub's Field Operations. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. 4 if you have questions about listing tickets. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). The implications for my own role at StubHub were uncertain. WebSend us a message. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Every order is 100% guaranteed. Buy Sukhinders Book! This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Within nine months of my arrival at StubHub, thats exactly what happened. I live in Singapore where the StubHub app is not avail. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Our RSS feed includes all eBay news articles published on this website. How do I contact? ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. The Company offers tickets for live sports, music, and theatre events. This article was co-authored by wikiHow staff writer. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. hours. This article was co-authored by wikiHow staff writer, Eric McClure. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. His digital chapbook, The Internet, was also published in TL;DR Magazine. To subscribe, click on the button below and copy the URL into an RSS reader. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Jeff Zwelling TBD. Corporate Phone Number: 1-415-222-8400. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. In 2018 and 2019, eBay faced mounting pressure from shareholders. In March, the entertainment industry crashed. StubHub is the largest ticket marketplace in the world and enables fans to Include your email address to get a message when this question is answered. % of people told us that this article helped them. Alternatively, you can send us an email at
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