If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. If this is the case, consider contacting a professional credit repair company. I also called convergent and they only collecting on sprint behalf. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Make sure they're going to recall the debt. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. They told me to contact their collections people. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Further dinging score. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. If it was sold, Convergent has the legal right to collect and to post on your reports. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. We have reviewed the complaint and the related matter. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. I let him know I didnt make this bill. They said according to sprints policy they cannot delete from the trade line. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. If so how did you proceed? A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. All rights reserved. If you have questions or need to make a change to your account. But we can send a letter out showing settled. bureaus (they were only reporting to two). So I wonder what step to take to file a claim against this company. More details on software and accessibility are available at WebAIM.org. (Sales might work too, you just want someone who can take your payment). Convergent Outsourcing, Inc. is a debt collection agency. All rights reserved. Get buying tips about Debt Collection Agencies delivered to your inbox. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? If you have a valid email address on file with us, you will receive a password-protected receipt via email. For more information about reviews on ConsumerAffairs.com please visit our This company is horrible. My ultimate goal is to get the collection account off of my credit reports. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Convergent Healthcare | 3,323 followers on LinkedIn. See reviews below to learn more or submit your own review. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have never purchased anything from this company and am not familiar with this billing. He confirmed that after paying CO, Sprint would delete the account from my CRs. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. Paying off a debt marks the debt as paid off. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Legally they've followed to the letter of the law. If the collections debt is paid there would be nothing to put on the credit. Copyright 2022 Consumers Unified LLC. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. How to Tell if it's a Debt Collection Scam - ConvergentUSA Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 If that happens then show proof your payment was to Sorint direct and it would be deleted. Therefore, its important to request debt verification ASAP. They're trying to collect $2,200.39 of which I have no idea what this is. We're available to help by phone at 1-800-444-8485 or online through our contact form. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Also make sure to file a complaint with your state attorney generals office. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. It often has more success because of its industry knowledge and negotiation tactics. Some people have been lucky and it was deleted right away, though. I owe 1,700. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. How do I get them to delete their reporting. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. This reply is in response to your complaint we received from the CFPB. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. How to Remove Convergent Outsourcing from Your Credit Report Offers may be subject to change without notice. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". They also collect medical debts. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! The only advice I can offer you is not to feed into their urgency. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. The account is in the amount of $621. I was a month to month plan. Convergent Outsourcing is one of Americas leading collection agencies. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! How those businesses take care of those complaints is what separates good businesses from the rest. How do I setup a payment plan? If push comes to shove and you need to take legal action, its your word against the agencys. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. These notices included your right to dispute the balance owed. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. A link has directed you to this review. I know this thread is a few months old but I thought I'd share my experience. If you would like to make payment online instead of over the phone, you may do so on our website. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Do I need to get them to prove what I owe? Convergent Outsourcing, Inc. is a debt collection agency. Never make an agreement with a debt collection agency over the phone. Unsubscribe easily. I have the same collections from sprint thru convergent outsourcing on my credit report. Your credit score will be affected by this Company. How to Remove Convergent Outsourcing from Your Credit Report - FinanceJar After reading discussions on this forum, I spoke with Sprint and paid them directly. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I owed a bill to Sprint which I paid to Sprint. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Press J to jump to the feed. All Rights Reserved. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. My payment to CO is on the 15th of this month. I owe 1,700. I HAVE NEVER OWN A TOYOTA! I called Dish to confirm this and they said they have no record of a debt. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Who is ED Magedson - Founder, Ripoff Report. Convergent Outsourcing is a legitimate debt collection company. They are supposed to do that when it's paid. I have a collections account being reported by "Convergent Outsourcing". Sorry to hear. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Work with Sprint directly if they still own the debt. Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Typically, Convergent Outsourcing is a tough egg to crack. Corporate Advocacy Program: How to repair your business reputation. Convergent Outsourcing Questions & Complaints Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. I was able to settle account for $500, which is a victory as the original amount was $1083. Of course, things are a little different now after the pandemic. Unsubscribe easily. So, now I'm not sure how to handle this. This company doesn't seem reputable. I asked her if Convergent owned the debt. I suppose they need to provide: Proof of contract - with sign-on and termination dates. They're just trying to meet their own metrics. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . strict standards for business conduct. Many factors affect your FICO Scores and the interest rates you may receive. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. b***@convergentusa.com. General statment of, "according to sprints policy we cannot delete it. If you weren't paying on it then it went to collections. I don't dispute that I ever had a Sprint account. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? How does that work ? What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. We appreciate the opportunity to respond to your concerns. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. It's the only way to shut them down. To obtain this information, its best to contact the applicable credit bureau instead. I had new devices on T-Mob so any blacklisting didn't affect me. Convergent Outsourcing Sprint bill . Create an account to follow your favorite communities and start taking part in conversations. We sincerely hope this represents a satisfactory resolution to your concerns. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! It is on my credit report now. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. I would discuss with them there was no contract. They should be able to see whether there was or not and whether you need to deal with sprint. Just because you paid Sprint off doesn't mean that it gets it off your report. Except when it drops off the credit report. Don't dispute again, it will come back validated. Received notice of debt collection. Learn more about Convergent Outsourcing or view your account with us online. With account paid and settled. She said to give them a call and try to settle for less with them. We value your privacy. In business since 1950, Convergent is one of Americas leading collections agencies. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. I've slowly over the past few years been getting some negative information removed from my credit report. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Least it wont be counted as owed any longer and can age off in time. . I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. I have sent numerous validation letters and no response! How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Do you owe Convergent Outsourcing money? If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC They said they didnt do that when clearly they did because it is listed as paid on my credit report. 11/30/2022 3:48 PM. For example, you may have a baby on the way or want to apply for a mortgage. I received a collection letter that I owed T-Mobile 166.80. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. - Send one more email to executive office asking nicely again to have it deleted. At this time, we can only discuss payment plans over the phone. The consumer can also call and request a copy to be sent to their physical address or their email. The more complaints are filed by consumers, the more likely they will be investigated for fraud. If they say yes, you have something to fall back on. This is your right under the FDCPA. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! Convergent Outsourcing is not a scam. The records of Verizon Wireless show that your balance of $38.63 is due in full. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. BUT UNJUST DONT PROSPER. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. After you submit your information, calls to your number will stop within 24 hours. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Even if someone you speak to says no, try someone else or on another day. Learn more. Dont click on those slick Ads! If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. And lastly, seek counsel from a consumer protection attorney for a free consultation. Thank you for visiting Convergent Outsourcing to make a payment on your account. Sign up to receive our free weekly newsletter. Will paying sprint remove collection? I am a bot, and this action was performed automatically. I never signed a contract). The original creditor is Sprint (cell phone company). Remove Convergent Outsourcing From Credit Report The contact details for Convergent Outsourcing are: 800 SW 39th Street. Quick question! This profile has not been claimed by the company. If you weren't paying on it then it went to collections. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. Try to get them to say yes though if possible. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Hello all. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Improving your credit takes time, but its worth it. - Tell them you want to pay in full directly for your old bill. Create an account to follow your favorite communities and start taking part in conversations. Convergent is required to password lock receipts due to housing sensitive information. I disputed the claim and was told they would confirm with the company before any further actions took place. - Wait a few days, it most likely won't be deleted even if they said it would. It's a scam to collect money from people who pay what they owe. 2 years later they are contacting me saying I owe them money. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Can see right through this one. Wait. Learn more about how we make money. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. Sprint Trainer at Convergent Outsourcing . Its location on this page may change next time you visit. Press question mark to learn the rest of the keyboard shortcuts. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Further information is available in our FICO Data Privacy Policy. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. People would take advantge of it, skip a payment, and get a deletion. FTC's website on credit. Who We Are - Convergent BPO they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! But like most debt collectors, it has a questionable reputation with its customers. I was told I owed Cox communications 200 dollars from over 5 years ago. All rights reserved. File your review. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Since I paid what I owed to Sprint how can they possibly own this debt? I asked if she was sure and she said yes. I called sprint, who was very eager to accept a payment to confirm if this was true. More details on software and accessibility are available at WebAIM.org. I just went through this, except the CA for mine was ERC. Sprint sent account to collections, Convergent Outsourcing. Phone 2 hrs, transferred numerous times and then they hang up! When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. In business since 1950, Convergent is one of Americas leading collections agencies. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Have anyone dealt with sprint/ convergent outsourcing in the past? Estimated amount consumers saved since 1997: $15,590,010,907. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. They are billing me for something I've never had from them. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. One of our team members will walk you through the payment process and answer any questions you may have. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Re: Sprint sent account to collections, Convergent Outsourcing. We also understand that you may be hesitant to give your information over the phone or online. A lady called me from Convergent outsourcing about a Dish Network account. Convergent Outsourcing help. It will pass in time. Is Convergent Outsourcing legit or a scam? We believe in customer service and want to make it easy as possible for people to pay the debts they owe. So, I called the number, and got on the phone with an agent. It was gone off my reports within 2-3 days. Has your experience with this business or person been good? All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. This is what I just went through. I'd only worry if they fail to indicate that you paid the debt. After I paid, I they say I don't have acc. Neither one is in the wrong legally. Dorado, PR 00646, Metro Office Park The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports.
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